Swiggy is inviting applications for the post of Business Associate for the year 2021. Here is everything that you need to know about this Swiggy Recruitment!
About Swiggy
Swiggy is an on-demand meal delivery service that allows users to order food from any nearby restaurant and have it delivered quickly (much faster than Dominos 50 % of the time). We’re a VC-backed firm in its early stages that’s developing at breakneck pace.
We are a group of enthusiastic individuals that get up every day to develop something useful in the ecosystem (we are all IIT, BITS, and IIM grads who have worked in top e-commerce businesses, investment banking, and consulting, but we are more interested in the fire in the belly than the pedigree).
Roles & Responsibilities
- Understand current data patterns and structures, connect them with on-the-ground operations, and use VOC and VOP in conjunction with data to solve issues or develop new services.
- Insights and suggestions from the benchmark – Keeping an eye on the business metrics on a regular basis.
- Assist stakeholders in comprehending changes in customer/delivery/restaurant partners’ voices.
- Provide RCAs for business performance hits and misses.
- Provide inputs on a regular basis to improve the experience while lowering operational expenses.
- Assist the customer service staff in continuously exceeding expectations.
Eligibility
- Bachelor’s degree in engineering, mathematics, statistics, or a technical field connected to engineering.
- 1-3 years of experience in a consulting or analytics setting is preferred.
- It is required that you know how to use data query languages like SQL or Python, as well as MS Office products like Excel and PowerPoint, as well as data analytics tools like Power BI and Tableau.
- Strong business sense and the ability to communicate issues and solutions clearly.
- Analytical, problem-solving, presentation, and communication abilities are exceptional.
- Demonstrated ability to operate in a demanding, fast-paced workplace with numerous goals while interacting with a variety of stakeholders, including senior executives.
How To Apply For This Job?
To apply for the recruitment for Business Associate role at Swiggy, click here.
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