Delhivery Internship; Stipend Rs.15,000 / month: Apply By 17th October

Delhivery is inviting applications for the post of Operations Intern for the year 2026. Here is everything that you need to know about this Delhivery Internship!

About Delhivery

Through modular e-commerce services and core logistics, Delhivery assists merchants and brands in launching successful online enterprises. Our operating skills are tailored to match the demands of any company wanting to expand their online presence. We assist sellers achieve quick, dependable, and flexible customer fulfilment by providing a modular suite of e-commerce technology combined with pan-India logistical operations.

Roles & Responsibilities

Oversee operations-related training across functions including first mile, middle mile, last mile, FTL, and LTL operations.
Manage training programs covering performance metrics, role-specific curricula, and employee induction.
Assess training requirements to identify functions and facilities requiring additional learning interventions.
Research, design, develop, deliver, and evaluate training initiatives that strengthen organizational capabilities.
Monitor the effective rollout of training through 300+ operations coaches across the network.
Oversee the Delhivery Academy training team and ensure trainers meet organizational KPIs.
Plan and coordinate onsite and virtual training activities for operations staff from frontline employees to middle management, including resources, calendars, venues, facilitators, materials, and logistics.
Maintain accurate training records, reports, and documentation.
Design and deliver face-to-face and virtual training programs within defined timelines and budgets.
Collaborate with stakeholders and subject matter experts (SMEs) to align training programs with business objectives.
Monitor and evaluate the effectiveness, outcomes, and impact of training programs on a periodic basis.
Plan, conduct, and oversee operations metric-focused on-the-job coaching and scheduled training across first mile, middle mile, last mile, returns, FTL, LTL, and fulfillment operations.
Manage the Learning Management System (LMS) experience by analyzing learner performance and engagement.
Collaborate with the team to implement necessary improvements and enhancements to the learning experience.
Conduct effective employee induction and orientation sessions.
Engage with key stakeholders to understand business requirements and operational needs.
Undertake additional duties and responsibilities as assigned by the Head of Delhivery Academy.
Travel extensively across India to various Delhivery facilities as required.
Coordinate with internal and external stakeholders, including operations and regional heads, academy content, control tower, technology and data teams, third-party e-learning providers, and the National Skill Development Council.