OYO Rooms Internship (With Stipend): Apply Now

OYO Rooms is inviting applications for the post of Sales Intern for the year 2022. Here is everything that you need to know about this OYO Rooms Internship!

About OYO Rooms

OYO is the largest hotel chain in South Asia, developed with a single goal in mind: to enable customers discover their ideal home in any location. We work with assets and homeowners to provide visitors and city inhabitants with high-quality accommodations at reasonable pricing.

Roles & Responsibilities

Incumbent will be the single PoC from OYO for all property owners in that cluster. He/she will be responsible for driving business performance, maintaining relationship with owners, driving customer experience, resolving owner escalations and owning operations delivery for existing properties in the cluster.

Desired Candidate Profile

Drive line sales through various means from existing OYO clients
Help generate revenue by driving occupancy and ensuring availability of sellable rooms
Ensure collection of accounts receivable/outstanding amount from clients/accounts
Maintain and review monthly sales tracker of accounts and targets
Share regular feedback on market conditions, trends, competition, pricing and other factors influencing on ground business
Manage assigned portfolio of owners of the hub and prevent churn by solving partner issues proactively
Ensure cluster performance of Cx metrics against target, especially driving guest experience performance for bottom properties in the cluster
Manage daily operations of various SMART hotels and ensure adherence all OYO operational procedures and guidelines
Ensure quality standards to promote repeat business. Implement and lead new initiatives at property to maintain great guest experience.
Resolve issues arising between property owners, customers & internal team.

Key Performance Indicators