Dell is inviting applications for the post of Global Support Analyst for the year 2021. Here is everything that you need to know about this Dell Recruitment!
About Dell
Dell Technologies, Dell’s parent business, is an American multinational computer technology corporation that develops, distributes, repairs, and maintains computers and associated products and services. Michael Dell founded the firm in 1984, and it is now one of the world’s largest technological corporations, employing over 165,000 people in the United States and across the world.
Roles & Responsibilities
- Within IPE, partner with Dell Product teams, vendors, and other engineering teams to establish connections and align closely.
- While negotiating and setting expectations with customers and vendors, manage and track concerns and decide priority levels.
- Work closely with many stakeholders to achieve excellence through regular follow-up, quality closures, and effective escalation of concerns.
- Strive for increased efficiency and quality in your company by sharing what you’ve learnt so that you can prevent or reduce problems in the future.
- To assist us be more efficient, we need to identify gaps and develop optimal procedures and enhancements.
- Review the status, progress, and opportunities for improvement on a regular basis.
- Maintain accurate records and log issues in the tracking tool.
Eligibility
- 2-4 years of relevant project management experience, or other similar experience, and a bachelor’s degree in computer science/information technology or equivalent.
- Students who have just graduated are invited to apply.
- Working with Scrum teams and using Agile methodologies is a plus.
- Background in infrastructure (Compute (Cloud, VMWare), Storage, and Networking).
- Ability to build and deepen relationships in order to help the company make adjustments and improvements.
- Managing and directing programmes and projects, setting project scope and deliverables that support company goals in conjunction with senior management and stakeholders are all examples of project management abilities.
- Interpersonal communication abilities are exceptional.
- Fluent in written and spoken English.
How To Apply For This Job?
To apply for the Dell Recruitment for Global Support Analyst, click here.
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