Miraggio is inviting applications for the post of Customer Service Intern for the year 2026. Here is everything that you need to know about this Miraggio Internship!
About Miraggio
Miraggio is a well-known lifestyle business that specializes in high-end purses and gifting options. It is renowned for its fashionable and inventive fashion accessories. We are committed to providing our clients with fashionable, high-quality goods that suit their preferences. In addition to promoting a culture of innovation, teamwork, and excellence, Miraggio is growing into the corporate giving market to provide companies with custom, considerate gifting options.
Roles & Responsibilities
- Contact customers to confirm orders, particularly Cash on Delivery (COD) orders, and verify delivery addresses and contact details.
- Follow up with customers who abandon their carts or leave payments incomplete, address their queries, and encourage purchase completion.
- Track undelivered or failed-delivery orders and coordinate delivery re-attempts with the logistics team.
- Handle inbound queries regarding order status, returns, exchanges, refunds, and products with patience and clarity.
- Provide product information on size, material, colour, care instructions, and styling to help customers make informed purchase decisions.
- Collect post-delivery customer feedback and reviews, and flag recurring complaints or product-related issues to the relevant team.
- Accurately record customer interactions in CRM or helpdesk tools and resolve tickets within agreed timelines.
- Meet daily targets for call volumes, order confirmations, cart recovery, and customer satisfaction scores.
Location
Gurgaon
Duration
The Miraggio internship will be for a period of 6 months.
Perks
Stipend: Rs.15,000 – 17,000 / month
Certificate & Letter of Recommendation
Deadline to Apply
The last date of applying for this internship is 7th November, 2026.
How To Apply For This Internship?
To apply for the Miraggio internship, click here.
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