Truecaller is inviting applications for the post of Customer Success Intern for the year 2023. Here is everything that you need to know about this Truecaller International Internship!
About Truecaller International
Truecaller is the world’s most popular platform for validating contacts and eliminating spam calls. We make it easier for companies to interact with customers by enabling safe and relevant discussions between individuals. It offers a built-in caller ID service for call blocking, as well as social network integration to keep the phonebook up to date with photos and birthdays. True Software Scandinavia AB, a Swedish firm, created it. Android, iOS, BlackBerry, Symbian, Windows Mobile, and Windows Phone are all supported by the app.
Roles & Responsibilities
1. Help customers on-board seamlessly on true caller’s enterprise product with complete process compliance
2. Understand customer needs or demands and ensure customers are serviced in a timely manner
3. Manage churn across customers
4. Develop and maintains customer relationships, ensuring that all assigned customer accounts are obtaining value and being responsible for customer satisfaction
5. Understand product feedback from customers and share the same with product team for evaluation and action
6. Collaborate with the sales team to identify opportunities for sales upgrades and cross-sells
7. Monitor processes and performance trends, contribute towards continuous improvement, and take corrective action, as necessary
Location
Bangalore
Duration
The Truecaller International internship will be for a period of 6 months.
Perks
Stipend: Rs.30,000 / month
Certificate & Letter of Recommendation
Deadline to Apply
The last date of applying for this internship is 25th August, 2023.
How To Apply For This Internship?
To apply for the Truecaller International internship, click here.
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