Justdial is inviting applications for the post of IRO Intern for the year 2023. Here is everything that you need to know about this Justdial Internship!
About Justdial
Justdial, India’s most popular local search engine, offers far more than meets the eye. The company, which began as a phone-based local directory in 1996, now offers more than 25 verticals on its website, including bills & recharge, book a table, book a taxi, book movie tickets, deals & offers, flight tickets, events, order groceries, order food, order flowers, and more. Justdial’s services aimed at simplifying day-to-day activities are available at the click of a button at a time when working smart is the everyday slogan. These services can be accessed through the web, mobile app, or WAP.
The company has over 12,000 employees and a database of approximately 30 million listings as of September 30, 2020, with offices in 11 cities across India. Justdial’s services are available in all major cities, making it a true one-stop shop for ‘anything, anywhere, anywhere.’
Roles & Responsibilities
1. Manage large amounts of incoming phone calls
2. Identify and assess customers’ needs to achieve satisfaction
3. Build sustainable relationships and trust with customer accounts through open and interactive communication
4. Provide accurate, valid and complete information by using the right methods/tools
5. Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
6. Follow communication procedures, guidelines, and policies
7. Take the extra mile to engage customers
Location
Chennai
Duration
The Justdial internship will be for a period of 6 months.
Perks
Stipend: Rs.10,000 / month
Certificate & Letter of Recommendation
Deadline to Apply
The last date of applying for this internship is 11th July, 2023.
How To Apply For These Internships?
To apply for the Justdial internship, click here.
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