JioSaavn is inviting applications from eligible candidates for an internship opportunity for the year 2021. Here is everything that you need to know about this JioSaavn Internship!
About JioSaavn
JioSaavn is the most popular music streaming service in South Asia. We are a group of over 200 entrepreneurs based in New York, California, Mumbai, Gurgaon, and Bangalore who assist music fans in finding, discovering, and listening to their favourite songs in a variety of languages and genres. JioMusic and Saavn announced a merger in early 2018, resulting in a new company worth over $1 billion.
To reach every corner of the globe, we combine digital technology, data analysis, and a deep, fearless business acumen. JioSaavn meets more music lovers around the world thanks to collaborations with Apple, Google, Amazon, Facebook, Twitter, and Shazam, to name a few. From The New York Times to The Wall Street Journal, The Economic Times to Forbes, and many more, our award-winning mobile products, alliances, inventions, and thought leadership have been featured in some of the world’s most prestigious publications.
Responsibilities
- Customer service interaction with customers who contact us via email, Twitter, Facebook, and the App/Play Store.
- Excellent problem-solving abilities – you can pick up on conversational patterns from a mile away.
- In a timely manner, provide best-in-class, easy, and friendly service.
- As required, communicate with our superheroes from Product, Editorial, Content, and other teams to find solutions.
- You’re a team member, which is the last but most significant requirement! You fit right in with our community and are ready to learn from your coworkers.
Requirements
- A bachelor’s degree or its equivalent is required.
- Communication abilities are exceptional.
- Witty, inventive, and compassionate. You’re still unafraid of scientific jargon.
- Prioritization skills are good. Daily connections across multiple networks WILL saturate your inbox.
- 6 months to 1 year of experience in a customer-centric industry, preferably in a customer-facing role. Aptitude to learn everything about Saavn’s products. Experience with digital products is a bonus.
- It’s a plus if you’re familiar with customer service software like Zendesk or Freshdesk.
Location
Work from Home.
How To Apply For This Internship?
To apply for the JioSaavn internship, click here.
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